Privacy Policy

Last updated: February 15, 2025

Welcome to Deepcord ("Service"), operated by Deepcord Inc. ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Deepcord.com ("Website"). By accessing or using the Service, you agree to this Privacy Policy. If you disagree, do not use the Service.

1. Information We Collect

A. Information You Provide

  • Account Data: When you register, we collect your email address, username, and password.
  • Server Listings: If you submit a Discord server for analytics, we may collect server name, description, tags, categories, and metrics (e.g., member count, activity data).
  • Watchlists: Data related to servers you add to your watchlist.
  • Communications: Emails, support tickets, or feedback you send to us.

B. Automatically Collected Information

  • Usage Data: IP address, browser type, device information, pages visited, and timestamps.
  • Cookies: We use cookies and similar technologies to track activity, preferences, and sessions. You can manage cookies via browser settings.
  • Analytics: Aggregated data on server growth, activity trends, and user interactions.

C. Data from Discord

If you link your Discord account (via OAuth), we may collect:

  • Server names, IDs, member counts, roles, and permissions (with your consent).
  • Public server information (e.g., categories, tags, languages) to populate listings.

2. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve the Service (e.g., generating server metrics, watchlists).
  • Personalize your experience (e.g., recommending servers based on your interests).
  • Communicate with you (e.g., updates, security alerts, support).
  • Analyze trends and monitor Service performance.
  • Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your data. We may share it in the following cases:

  • With Your Consent: For example, when you submit a server for public listing.
  • Service Providers: Third parties that assist us (e.g., hosting, analytics, payment processors).
  • Legal Compliance: To comply with laws, respond to legal requests, or protect our rights.
  • Discord API: Server metrics and public data may be shared via Discord's API to update listings.

4. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal, tax, or accounting requirements.
  • Maintain security and prevent abuse.

You may request deletion of your account/data via support@deepcord.com.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing of your data.
  • Receive a portable copy of your data.
  • Opt out of marketing communications.

To exercise these rights, contact us at support@deepcord.com.

6. Security

We implement safeguards like encryption, access controls, and secure protocols to protect your data. However, no system is 100% secure. You are responsible for safeguarding your account credentials.

7. Children's Privacy

The Service is not intended for users under 13. We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly.

8. International Data Transfers

Your data may be processed in countries outside your jurisdiction (e.g., via third-party servers). We ensure transfers comply with applicable laws (e.g., EU Standard Contractual Clauses).

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on the Website, and your continued use constitutes acceptance.

10. Contact Us

For questions, requests, or complaints, contact us at support@deepcord.com.